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Returns & Refunds policy
You are entitled to cancel your order within 24 hours without giving any reason for doing so before shipping.
Full refund if your item couldn't be delivered, arrived late, or was lost in transit after 35 business days.
In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.
You can inform us of your decision by e-mail: SalachEverythingYouNeedforLess@mail.com
We will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.
Conditions for returns:
In order for the goods to be eligible for a return, please make sure that:
The goods were purchased in the last 30 days
The goods are in the original packaging in good conditions
The following goods cannot be returned:
The supply of goods made to your specifications or clearly personalized.
The supply of goods which according to their nature are not suitable to be returned, for example goods which deteriorate rapidly or where the date of expiry is over.
The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Returning Goods
You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:
11832 90 St NW ED AB T5B 3Y6
We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.
When will I receive my refund?
• Refunds can take 7-15 working days to arrive dependent on your original payment method
• Any due refund can be sent to your original payment method
If an item needs to be returned, who pays the return cost?
• If you decide to return an item due to a change of mind, then it will be up to you to cover the return cost.
• If an item is defective, arrives not as described, or it's the incorrect item, then it will be up to the store to cover the return cost.
What's eligible for SALACH Purchase Protection Program
Your order doesn't match the item descriptions or photos
Your item arrived damaged
Your item couldn't be delivered, arrived late, or was lost in transit
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail: SalachEverythingYouNeedforLess@mail.com
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